Fifteen minutes with the right person. Booked, not queued.
Pick a time that suits you. Choose a slot on the calendar, tell us in one line what it is about, and we will call you at that time. You do not wait on hold and you do not explain yourself twice — whoever calls you will have read your file first.
Fifteen minutes, free, with every service and every desk. If that's not enough, the person you speak to books the next step at the end of the call — a longer appointment, a centre visit, or a case opened. In India and abroad: choose the India desk or the NRI desk, and the calendar shows times in your own time zone.
Choose a desk and a time
The live booking calendar goes here once the desk is connected. Until then, call and we'll book it for you by phone.
No email address? No smartphone? Call and our team will book the slot for you and send the confirmation by SMS and WhatsApp.
Which desks are bookable
| Desk | Bookable for | Booked within |
|---|---|---|
| Vakilsaheeba legal | Maintenance, custody, divorce, property and succession, protection orders, unpaid wages, a notice or hearing coming up | 72 hours; same day if a deadline falls within 7 days |
| Entitlements | A rejected scheme application, a stopped pension, a document an office won't accept, an appeal | 5 working days |
| Safety & police cell | Follow-up on a complaint filed, a station visit, a POSH matter in progress | 24 hours |
| Healthcare | Understanding a report or diagnosis, arranging a hospital admission, a cover rejection | 72 hours |
| Education | An admission in progress, a scholarship deadline, a school refusing a transfer or RTE seat | 5 working days, or before the deadline |
| Livelihoods | Interview preparation, a corporate referral in progress, an enterprise plan review | 5 working days |
| Naari Shakti Card | A disputed transaction, suspected fraud, an application stuck with the bank | 72 hours; suspected fraud goes to the helpline first |
| NRI desk | Overseas employment gone wrong, papers held, wages unpaid abroad, a case raised for someone else | 24 hours, any hour of the day |
Booking is open only to registered members with an active matter — an open public calendar would fill with enquiries the helpline answers better, and women with real matters would find no slots. Counselling is never self-booked; first contact there is always a phone call to a person.